Very easy and quick process! The staff was very nice and helpful! Something I thought was going to be a hassle was very quick and easy. The manager took his time to make sure I had all the info I needed! Thank you so much!
I have never posted a Google review before, but Kim's 5-star service at this Public Storage location made me more than willing to review. She was very friendly, patient, and knowledgeable, which was obvious as she easily answered my long list of questions. She also gave me the special and showed me the perfect storage locker to hold all of my belongings. The facility is very clean, well lit, and under substantial surveillance.
storage facility with a warm comfortable atmosphere; this is the place that I would highly
I enjoy stopping by and saying hello to everyone in the office.
If you're looking for a nice clean
recommend!
As Kim was ringing me out, there was a problem with the reservation entry only a few minutes before closing. Kim diligently resolved the issue without any complaints, graciously staying more than 15 minutes after closing to ensure everything was correct. I cannot say enough about Kim's demonstrated loyalty to customers and the company. I emphatically recommend her and the Public Storage location at Bull Hill Lane!
I needed a storage place to store my things before moving into my new apartment. I chose Public Storage in West Haven. It was (somewhat) convenient. I was looking for somewhere "climate" controlled, which I later on learned that there is no such thing... there are NO UNITS that are climate controlled in CT by any company (as I was told by numerous companies), it is only the building and the floors. After visiting U-Haul, which was hot as an oven, I was pleased to feel the cool(er) temps on the floors at Public Storage. I was; however, very displeased at how the elevators were very difficult to work with. I visited my storage space many, many times and I could not get the elevators working correctly, I had to wait for another customer to let me in; it was embarrassing. When I signed my contract, I was told that I could either press the button (which no one answered) or call the manager's number (which only went to voicemail every single time) and someone would assist me. I was not pleased. I haven't used other storage companies, but overall I would give it an average rating. I found it to be satisfactory to what I needed it for (I only hope that the temperature didn't ruin my photographs.).
--Megan
I love this facility because I consider Mike (Manager), Johnny, and Kim my Public Storage family. I travel miles from New York to CT. because of the superb service I receive from them. They are very personal, professional, and helpful! I am a twin and we ask the same questions. The staff at this facility always responds to our questions twice with patience and a friendly smile!
Went to Public Storage to pick up boxes, and Harris and management were really helpful. Would recommend for packing and moving supplies.
Public Storage is a US Storage based in West Haven, Connecticut. Public Storage is located at 168 Bull Hill Ln, West Haven, CT 06516, USA.
Please contact with Public Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Public Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.